Since 1990s, Information Technology (IT) has been widely used in many industries. Particularly, Information Technology has modified the way of people doing their job and has changed the process and nature of work both in the public sector and commercial organizations. As rapid growth of information systems and its complexity, the challenges facing managers in [...]

Introduction Since 1990s, Information Technology (IT) has been widely used in many industries. Particularly, Information Technology has modified the way of people doing their job and has changed the process and nature of work both in the public sector and commercial organizations. As rapid growth of information systems and its complexity, the challenges facing managers [...]